Privacy Policy

Last updated: April 21, 2026

1. Who we are

BoomGlow ("we", "our", "us") operates the website boomglow.shop and sells the BoomGlow 5-in-1 wireless induction speaker. This Privacy Policy explains what information we collect when you visit our store, place an order, or contact us, and how we use it.

2. Information we collect

Order information: name, shipping address, billing address, email, phone number, and payment details (processed by Shopify Payments — we never see your full card number).
Account information if you create one: email and password hash.
Device & usage data: IP address, browser type, pages viewed, referring URLs, and similar analytics signals.
Cookies: used to keep your cart, remember preferences, and measure site performance.

3. How we use your information

To process and ship your orders.
To send order confirmations, shipping updates, and customer support replies.
To prevent fraud and secure our store.
To improve our products and website experience.
With your consent, to send marketing emails. You can unsubscribe at any time via the link in any email.

4. Who we share information with

We share data only with service providers that help us run the store:

Shopify (e-commerce platform & payments)
Shipping carriers (to deliver your order)
Email providers (for transactional emails)
Analytics providers (aggregate, non-identifying data)

We do not sell your personal information.

5. Your rights

Depending on your location (e.g. EU/EEA, UK, California), you have the right to access, correct, delete, or export your personal data, and to object to certain processing. Contact us at support.boomglow@gmail.com to exercise these rights.

6. Data retention

We keep order records for as long as required by tax and accounting law (typically 5–10 years depending on jurisdiction). Marketing data is kept until you unsubscribe.

7. Security

Payments are processed over TLS by Shopify Payments, which is PCI-DSS Level 1 certified. We use industry-standard safeguards but no online service can guarantee absolute security.

8. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top always reflects the latest version.

9. Contact

Questions about your data? Email support.boomglow@gmail.com.